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Need Help?

Don't hesitate moms, our team will reply all your questions related on your experience. We are trying to provide any troubleshooting support for your breastpump, pompa ASI, pompa ASI elektrik.

Please ask us via email or whatsapp by clicking the buttons below:

Warranty Registration

To Register your pump, please fill out the form by clicking the button below

To file a warranty claim, please fill out the form by clicking the button below if you have any issues on the machine

We ensure customer satisfaction with our hassle-free refund and return policy, along with fast and secure shipping.

Frequently Asked Questions

  • Where is Mutter Breast pump come from?
    Mutter is a Portable Breast Pump product. Designed in Germany, Assembled in China for Indonesia Market.
  • Is there a cup options?
    No, Mutter only has a universal cup size which is 20mm with silicon and 25mm without silicon.
  • Does Mutter Breast Pump have a spare parts?
    Mutter has a complete selection of spare parts that you can buy at Mom's preferred marketplaces.
  • What is specifications of Mutter Breast pump? Size and weight of bottles, pumps?"
    Mutter’s bottle can accommodate 150ml of milk, bottle weight is 135gr, machine weight is 245gr.
  • How about Mutter Breast pump warranty?
    Mutter breast pump has a 1-year warranty from the date of purchase. 12 months warranty for motor pump, 12 month warranty for services, 3 months warranty for battery, LED and USB port. Please register your information to : The warranty is not covers if: a. Cause of dropped b. Cause of doused / submerged in water c. Cause of electrical zippers d. Cause of natural disasters e. Cause of a misuse You can claim your warranty to
  • Is Mutter Breast pump using batteries, adapters or must be plugged in electricity?"
    Mutter breast pump has a Lithium-ion battery so the Mutter is a portable breast pump that can be carried without being plugged in. Mutter can be charged using power bank or electric outlet with a duration of 1.5 hours from zero to full and can be uses up to 120 minutes or 6-8 cycles.
  • How to become a reseller or an agent?
    Contact us at 081386866657 or email to or DM us via Instagram at
  • Can the breast pump be timed when pumping session?
    The mutter breast pump will turn off automatically after 30 minutes, to avoid over pumping when Mom is asleep.
  • What is the different types of Opal and Pearl?
    The difference between Opal and Pearl type mutter breast pumps is only its shape, technically the way it works is same, but for Opal there is an additional anti slip on the bottom, no in Pearl.

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